Important information to help you plan your visit.
Do I need to reserve a ticket to visit the museum?
Yes. Although the museum remains free, reservations are required at this time. Reservations can be made here. We will try to accommodate walk-ups if we are not at capacity, but it’s best to make a reservation to guarantee entry to the museum. It is possible this might change in the future.
Are there different days and hours of operation?
Our public hours have temporarily changed to:
Tuesday through Friday 10am to 5pm.
Note that this schedule is subject to change. Please visit this website and follow social media for the most up-to-date information.
Do I need to wear a mask or face covering?
Yes, visitors will be required to wear a face covering while inside the museum. This follows the state mandate, and all NC State buildings currently require face coverings to reduce the likelihood of infection.
Will masks be available at the museum?
Although we prefer everyone to bring their own, a disposable mask will be provided to any visitors who are in need of one.
How will the museum implement physical distancing measures?
Timed tickets will be required to enter the museum. The number of visitors allowed in the museum at any one time will be limited in order to ensure their safety. While inside the museum, we kindly request that visitors follow the suggested way-finding paths and keep a safe distance of at least 6 feet between themselves and other visitors unless they are part of the same group.
Is there a separate entrance and exit to the museum?
Visitors will enter the museum through the main/front door only (facing Hillsborough Street) and exit through designated doors which are clearly marked. We ask visitors to enter and exit through the designated doors and adhere to physical distancing. You may download a copy of the way-finding path here.
How will my visit be different?
Specific measures are in place to help protect visitors and staff from the possibility of COVID-19 transmission. There is a limit to the number of people who can be in the museum at one time. All guests must reserve a timed entrance ticket through the Gregg Museum website. There are designate entrance and exit doors, and a suggested wayfinding path for guests to follow. For the protection of our staff and visitors, we have also scheduled additional cleaning times throughout the day. Hand sanitizer stations will be available for visitor use. The use of masks/face coverings is required.
What do I need to bring?
Each person will need to bring their ticket confirmation and their own personal face mask/covering. The museum staff can offer hand sanitizer.
Can visitors check personal items?
Large bags, backpacks, luggage, food, or drinks are not permitted inside the galleries. Lockers are available and will be sanitized after every use. We encourage visitors not to bring large items into the museum.
Is there a coffee shop or a place to purchase food/drink items on the premises?
No food or beverages are available at the museum, but we are located on Hillsborough Street which has a variety of nearby restaurants and coffee shops. While we do not allow food or drinks inside the buildings, we do encourage visitors to make use of our beautiful outdoor space while enjoying their refreshments.
Will seating be available?
Limited seating will be available in the lobby area. We ask that visitors be mindful of the limited space and adhere to physical distancing measures.
Will the restrooms be open?
Restrooms will be open and routinely sanitized. Occupancy is not limited to a specific number but physical spacing must be maintained. We ask visitors not to congregate while waiting to enter, to wear a face covering even while alone, and to be sure to thoroughly wash their hands with soap and water.
Is there a time limit for my visit?
We encourage visitors to try to limit their visit to one hour to view the exhibitions. This should allow other groups to enjoy the space with enough time and distance from other visitors. The outdoor spaces are available during all daylight hours.
What if I am late for my scheduled entrance time?
We will do our best to accommodate you. If the galleries have reached their maximum capacity, we might have to ask you to come back at a later time, and your waiting time may vary. Early arrivals may not be able to enter the museum until the scheduled time on their reserved ticket.
Can I change my scheduled date and time?
You will need to cancel your registration through Eventbrite and choose another date and time. If you need assistance, please contact the museum staff at 919.515.3503 during business hours (Tuesday-Friday, 10am to 5pm).
Will you continue to offer group tours and free programming?
In-person tours are not available. All our in-person programs have been canceled for the remainder of 2020. Please check our website for upcoming virtual tours of the exhibitions and additional virtual programming.
How often is the Gregg Museum cleaned and sanitized?
NC State Housekeeping staff have enhanced their daily sanitizing of high touch surfaces and objects in common areas and across campus. The Gregg Museum has scheduled several routine cleaning times during the day, and deep cleaning occurs every morning before the museum opens to the public.
Will the Pollinator Garden be open to the public?
The Pollinator Garden remains open to the public. We encourage visitors to maintain a safe physical distance from others when outdoors, and to wear a mask/face covering whenever physical distance is not possible. To allow everyone to enjoy the Pollinator Garden, we discourage large group gatherings for extended periods of time.
Any new policies at the Gregg Museum of Art & Design are in line with NC State’s response and commitment for the health, safety, and well-being of the Wolfpack community.
NC State University guidelines and recommendations.
An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. Although NC State University has instituted reasonable practices in an attempt to lessen or reduce the spread of COVID-19, NC State University & Gregg Museum of Art & Design cannot guarantee that you will never get exposed to the virus or get sick from it. By attending a Gregg Museum of Art & Design event, you voluntarily assume all risks related to exposure to COVID-19. To learn more about personal safety requirements related to COVID-19, please visit NC State’s Policies, Regulations and Rules (PRR) website.