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Frequently Asked Questions

Important information to help you plan your visit.

Do I need to reserve a ticket to visit the museum?

No. The museum remains free and open to the public, and reservations are no longer required at this time for individuals and groups of less than 15 people. We do ask that groups of 15 or more people call ahead, so we can prevent overcrowding in the galleries. This arrangement can be made by calling the museum at 919.515.3503 or by emailing us.

Are there different days and hours of operation?

Our public hours have temporarily changed to:
Tuesday through Saturday 10am to 5pm.

Note that this schedule is subject to change. Please visit this website and follow social media for the most up-to-date information. 

Will masks be available at the museum?

Although we prefer everyone to bring their own, a disposable mask will be provided to any visitors who are in need of one. 

How will my visit be affected by the COVID-19 pandemic?

Specific measures are in place to help protect visitors and staff from the possibility of COVID-19 transmission. For the protection of our staff and visitors, we have scheduled additional cleaning times throughout the day. Hand sanitizer stations are available for visitor use. The use of masks/face coverings is strongly recommended.

Can visitors check personal items?

Large bags, backpacks, luggage, food, or drinks are not permitted inside the galleries. Lockers are available and will be sanitized after every use. We encourage visitors not to bring large items into the museum.

Is there a coffee shop or a place to purchase food/drink items on the premises?

No food or beverages are available at the museum, but we are located on Hillsborough Street which has a variety of nearby restaurants and coffee shops. While we do not allow food or drinks inside the buildings, we do encourage visitors to make use of our beautiful outdoor spaces while enjoying their refreshments. 

Will the restrooms be open?

Restrooms will be open and routinely sanitized. Occupancy is not limited to a specific number, but physical spacing must be maintained.  We ask visitors not to congregate while waiting to enter, to wear a face covering even while alone, and to be sure to thoroughly wash their hands with soap and water.

Do you currently offer group tours and free programming?

Yes. In-person tours are available upon request in advance and free programs are scheduled regularly. Please check our Programs page for updates and additional programming details. 

How often is the Gregg Museum cleaned and sanitized?

NC State Housekeeping staff have enhanced their daily sanitizing of high touch surfaces and objects in common areas and across campus. The Gregg Museum has scheduled several routine cleaning times during the day, and deep cleaning occurs every morning before the museum opens to the public. 

Will the Pollinator Garden be open to the public?

The Pollinator Garden remains open to the public. We encourage visitors to maintain a safe physical distance from others when outdoors, and to wear a mask/face covering, which is required on all NC State property. To allow everyone to enjoy the Pollinator Garden, we discourage large group gatherings for extended periods of time.

Any new policies at the Gregg Museum of Art & Design are in line with NC State’s response and commitment for the health, safety, and well-being of the Wolfpack community. NC State University guidelines and recommendations.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. Although NC State University has instituted reasonable practices in an attempt to lessen or reduce the spread of COVID-19, NC State University & Gregg Museum of Art & Design cannot guarantee that you will never get exposed to the virus or get sick from it. By attending a Gregg Museum of Art & Design event, you voluntarily assume all risks related to exposure to COVID-19. To learn more about personal safety requirements related to COVID-19, please visit NC State’s Policies, Regulations and Rules (PRR) website.